"Email Apple Support" hangs when the email address contains "+".

Originator:kiding0
Number:rdar://21094425 Date Originated:25-May-2015 05:56 PM
Status:Open Resolved:
Product:Other Product Version:
Classification: Reproducible:Always
 
Summary:
"Email Apple Support" page – https://getsupport.apple.com/ContactInfo.action – does not accept some email aliases, such as username+alias@gmail.com, with no proper error message. Web Inspector implies that the request to validateEmail.action is not sanitised properly, replacing "+" with "a blank."

Steps to Reproduce:
1. Fill out the form, only with the email address to contain "+".
2. Click "Continue" button.

Expected Results:
Successfully continues.

Actual Results:
Nothing happens; no error message, no alert.

Version:


Notes:


Configuration:
Tested on iOS 8.3 Safari, OS X 10.10.3 Safari.

Attachments:
'screenshot.png' was successfully uploaded.

Comments


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